David McGeough

I've been working for Citrix since 2001 in several different roles. In my current role I am responsible for generating demand for all Services business (Support, Consulting, Education) units in Citrix. This involves - Developing inbound and outbound marketing/content marketing programs - Measuring success of each demand marketing campaign to ensure intended results are achieved - Adjusting campaigns as needed and support innovative approaches to initiate new demand marketing campaigns and programs to achieve goals. - Interacting with all functional areas to coordinate any requirements/support for campaign planning and execution.   In my previous role I managed a team of Content Strategists, Technical Editors and Online Social Media & Technical Community Specialists based in multiple geographic locations. In the last few years I started some innovation projects around knowledge sharing, for instance a series of online technical videos - http://community.citrix.com/pages/viewpage.action?pageId=99418516 I am used to lead the Social Media initiative for Citrix Support WW.   I setup and managed their social media channels - Twitter (http://twitter.com/citrixsupport) and (http://twitter.com/citrixreadiness) - Facebook (http://www.facebook.com/citrixsupport) - Blogs (http://community.citrix.com/blogs/citrite/davidmcg) - LinkedIn group (http://www.linkedin.com/groups?gid=3139565&trk=hb_side_g)
  1. Webinar: NetScaler Advanced Troubleshooting

    The August edition of the Services webinar series covers NetScaler Advanced Troubleshooting. This session will cover advanced techniques in troubleshooting the Citrix NetScaler Appliance using tools such as Citrix TaaS, IPMI, nsconmsg, wireshark and log analysis. We will review usages of these tools along with case studies showing how to best troubleshoot common issues seen in operating Citrix NetScaler Appliances. What you will learn - Various tools available ...

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  2. Webinar: MCS vs PVS – Deep Dive

    I am pleased to announce details of a very exciting webinar coming up next week. The webinar is titled MCS vs PVS - Deep Dive and will be delivered by our own expert Nick Rintalan. This webinar will cover the current state of MCS vs PVS. We'll look at how MCS and PVS work differently on hypervisors like ESXi and Hyper-V. We will look at new target platforms ...

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  3. LAST CHANCE TO REGISTER: Maintaining and Troubleshooting your XenDesktop 7.5 Environment

    This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The last phase of webinars in the series focuses on troubleshooting, with these last remaining sessions covering Maintaining and Troubleshooting your XenDesktop 7.5 Environment. This session will step through the most common issues you can experience ...

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  4. LAST CHANCE TO REGISTER: Maintaining and Troubleshooting your XenApp 7.5 Environment

    This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The last phase of webinars in the series focuses on troubleshooting. The first troubleshooting session covers Maintaining and Troubleshooting your XenApp 7.5 Environment. This session will step through the most common issues you can experience with ...

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  5. Webinar: Maintaining and Troubleshooting your XenApp 7.5 Environment

    This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The last phase of webinars in the series focuses on troubleshooting. The first troubleshooting session covers Maintaining and Troubleshooting your XenApp 7.5 Environment. This session will step through the most common issues you can experience with ...

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  6. Support Webinars & Slides – Download Now

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    I've been running the Support webinar series for nearly two years now and have seen the demand increase to unexpected levels. Due to popular demand, I have made the webinar recordings and slides easier to access. You can now download all past webinar recordings via Citrix TV. In addition, all slides from our webinars can be downloaded via SlideShare. Make sure to follow me to be automatically notified ...

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  7. Webinar: Best practices for implementing, administering, and troubleshooting XenDesktop 7.5

    I am pleased to announce details of the June 2014 Support Secrets Webinar. The June 2014 webinar will cover: Best practices for implementing, administering, and troubleshooting XenDesktop 7.5. This session was voted in the top 10 sessions delivered at Synergy 2014. You don't want to miss this one. Citrix XenDesktop introduced a number of new concepts and processes for Desktop Administrators. Understanding these advancements and their effect on is key ...

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  8. LAST CHANCE TO REGISTER: Jump Start your XenDesktop 7.5 Deployment

    Last chance to register for this successful (to date) webinar series. Next phase starts today. Hope to see you there, details below. This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The third webinar in the series covers Jump Start your XenDesktop 7.5 Deployment. This session ...

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  9. May Edition of XenDesktop Technical Newsletter Now Available

    Using XenDesktop?  Then you need to get the XenDesktop Technical Newsletter!  The newsletter is comprised of the best technical resources from across Citrix Services: Consulting, Technical Support, Education, and Technical Readiness. In its third year the newsletter is designed to help customers run their XenDesktop optimally and get more out of their investment in Citrix desktop virtualization. And its FREE! I am pleased to announce that ...

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  10. LAST CHANCE TO REGISTER: Jump Start your XenApp 7.5 Deployment

    Last chance to register for this successful (to date) webinar series. Next phase starts today. Hope to see you there, details below. This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The third webinar in the series covers Jump Start your XenApp 7.5 Deployment. This session ...

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