The Citrix Blog

David McGeough

David has been working at Citrix since October 2001, based in the Dublin office in Ireland
He has been working with the EMEA Technical Support team in various different roles, lately managing the Knowledge Center, Forums and Social Media Strategy for Citrix Support.

In this role David and his team are responsible for managing the knowledge for Citrix Support, staffing the various community sites and developing a strategy for Citrix Support around Social Media.

David can also be found over on Citrix TV where he is responsible for developing and maintaining the successful Citrix Support How To video initiative - http://community.citrix.com/pages/viewpage.action?pageId=99418516

You can follow David on Twitter: http://twitter.com/citrixreadiness & http://twitter.com/citrixsupport
David also created and maintains the Citrix Support Facebook page -http://www.facebook.com/citrixsupport and the Citrix Support LinkedIn group - http://www.linkedin.com/groups?mostPopular=&gid=3139565

If you attended any of the Citrix Synergy events in recent years you may have come across David recording his now famous  "Synergy Diary" for Citrix Support customers who couldn't make it - http://blogs.citrix.com/author/davidmcg/

  1. The 5 amazing things I learned about XenDesktop today – My Synergy Diary Day 4

    I am here in San Francisco all this week attending Summit and Synergy. So I've decided to keep a diary of my time here so I can share my experiences of the sessions I attend and the people I meet.Day 2 of Synergy and the conference center is now in full swing with lots of sessions going on. The day started off with 2nd ...

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  2. The 5 amazing things I learned about XenDesktop today – My Synergy Diary Day 3

    I am here in San Francisco all this week attending Summit and Synergy. So I've decided to keep a diary of my time here so I can share my experiences of the sessions I attend and the people I meet.Day 1 of Synergy and the conference center is now packed with the arrival of our customers. There is a great buzz around with colleagues ...

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  3. [Interview] Tools as a Service Saves You Time

    Mike Stringer, Managing Director of Tech Support talks to the Citrix TV team about Tools as a Service.  Citrix TaaS is an intiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible.  It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive tailored recommendations based on their Citrix environment ...

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  4. The 5 amazing things I learned about XenDesktop today – My Synergy Diary Day 2

    I am here in San Francisco all this week attending Summit and Synergy. So I've decided to keep a diary of my time here so I can share my experiences of the sessions I attend and the people I meet.Day 2 of Summit the team had customer interviews starting at 8am and continued all the way through to 5pm. The team received some very ...

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  5. XenDiary – My time at Synergy – Day 1

    I am here in San Francisco all this week attending Summit and Synergy. So I've decided to keep a diary of my time here so I can share my experiences of the sessions I attend and the people I meet.Day 1 of Summit started on Monday, I had a busy morning preparing the Usability session for Tools as a Service (TaaS) and the booth for ...

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  6. Come see TaaS @ Booth #50

    This week at Synergy the Citrix Support team are here in force and you can't miss us. Why, because we are all wearing checkered shoes!Citrix TaaS is an intiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible. It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive ...

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  7. Tools as a Service for XenDesktop Public Beta Now Available

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    I am pleased to announce the public beta release of Tools as a Service for XenDesktop from Citrix Support.Citrix TaaS is a new initiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible. It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive tailored recommendations based on their Citrix ...

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  8. TaaS takes the Checkered Flag @ Synergy

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    This week at Synergy the Citrix Support team are here in force and you can't miss us. Why, because we are all wearing checkered shoes!Citrix TaaS is an nitiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible. It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive ...

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  9. Come See All Things Support @ Synergy

    As we finalize the last details for Synergy, we want to invite you to stop by and meet the Citrix Support team.  We love to meet our customers and want to share with you all of our latest initiatives and programs.Register for TechEdge for a great chance to meet some of our top engineers, and stay abreast of the latest tools and techniques you can ...

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  10. XenApp Lifecycle Policy Extended

    Over the last few months, we have received feedback and inquiries from many of you regarding our XenApp lifecycle milestones and support program. Rest assured… we heard your feedback loud and clear! As a result of follow-on conversations with many of you, we’re very excited to announce the following changes to the XenApp Lifecycle Policy:Citrix XenApp and XenDesktop lifecycles will be extended to align with ...

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