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Three Ideas To Spark User-Centered Design Thinking

Journey Mapping

I recently participated in my first Citrix Synergy in Orlando. In our Customer Experience booth and breakout sessions, we heard lots of interesting stories on the opportunities – and challenges – our customers face in delivering meaningful experiences to their end users. It was a great opportunity to listen and get some real business feedback. Our team ran two hands-on workshops to share some of the user-centered ...

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    Security is No Longer an IT Issue

    Antique Padlock

    If you saw my section of the day 2 Synergy keynote last week, you know that security is a top concern for CEOs. Some people are surprised when I say this because one traditionally thinks of CIOs and CSOs as the main drivers behind a company’s security strategies. And they usually are – but the reality is that security is no longer an IT issue, ...

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      Mobility Experts: A Step-by-Step Guide to Configuring WorxMail APNS

      worxmail

      XenMobile: Configuring WorxMail APNs This step-by-step guide shows how to configure WorxMail APNs to achieve near real-time mail sync. A brief history of how mail sync in the background was achieved in WorxMail. Prior to XM 9.0, WorxMail achieved background sync using a VOIP tagging mechanism, which maintained a constant connection to the server when WorxMail was in the background to deliver near real-time mail sync. However this ...

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      Citrix Ready Technical Webinar with X1

      Double Down On VDI By Providing Excellent End-User Search Experience The benefits of virtual desktop infrastructures (VDI) are clear - enabling secure and efficient BYOD, streamlining IT administration, and reducing operational costs. Key to any VDI deployment is end-user satisfaction and adoption. Because best practice dictates disabling Windows indexing to ensure optimal resource performance, end-users tend to be frustrated by poor search experiences. With X1 Search Virtual Edition™, ...

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      Become a NetScaler Master: Join the June Master Class Webinar

                    Date: Jun 3, 2015 Hosted by: Citrix Europe (EMEA) Wednesday, June 3, 2015 2:00 PM GMT (9:00 AM ET/ 6:00 AM PT) Register now Americas Wednesday, June 3, 2015 1:00 PM ET (10:00 AM PT / 6:00 PM GMT) Register now What you will learn Welcome to the Citrix NetScaler Master Class. At these live webinars you will learn about the most critical elements of cloud infrastructures and enterprise datacenter architectures. Get details on latest features of NetScaler, ...

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      Network Diagnostics Using CloudBridge and Customized Wireshark Tool

      CloudBridge has long had the ability to take network traces and analyze it in tools like Wireshark.  Network traces are captured in CloudBridge-specific PCAP format. The CloudBridge-specific format has additional connection information that makes it easier to troubleshoot issues. But this additional connection information cannot be analyzed using the official Wireshark tool available at www.wireshark.org. So to help analyze this information, CloudBridge team has made custom ...

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      Demonstration of Citrix CloudBridge Virtual WAN Solution

      Citrix Synergy 2015 was particularly exciting for the CloudBridge team. We announced the new CloudBridge virtual WAN offering, presented the concept overview and the benefits that accrue with it and showcased a live demo of the virtual WAN technology. In case you didn’t make it to the CloudBridge demo pod in the Synergy Expo area to experience virtual WAN technology firsthand, here’s the next best thing: ...

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      Managed Service Provider or Citrix Service Provider, What’s the Difference?

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      In a word, scale. That's the name of the game, isn't it? Managed Service Providers (or MSPs) provide IT services to both small and large companies. They usually focus on high-quality custom services based on a high degree of IT and Network Engineering. Their contracts to end customers (or subscribers) focus on business solutions customized for bespoke implementations. Low-scale, high-margin term contracts. MSPs have been around ...

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      Scoring an A+ at SSLlabs.com with Citrix NetScaler (the sequel)

      My last blog on scoring at A+ with Qualys’s excellent SSL Labs website was extremely popular, but as with all security topics, we were shooting at a moving target and it wasn’t long before NetScaler began to score an “A” (secure) rather than an “A+” (exceptional). With this blog I’m going to detail again how an A+ can be achieved, and thanks to the 10.5.57 firmware update ...

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      Use NetScaler to enable Autodiscovery for Windows Phone 8.1 enrollment

      Auto-discovery simplifies the enrollment process for users by enabling them to enroll their devices using their corporate network user names and passwords rather than requiring them to enter details about the Device Manager server. User names must be entered in user principal name (UPN) format; for example, user@mycompany.com. Auto-discovery normally requires that you send the Citrix Technical Support team specific deployment information and, in the case ...

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      Congratulations to our Channel Enablement Pilot Winners!

      Launched at Summit 2015, the Americas Channel Enablement team created brand new Sales and Technical Learning Paths for partners to stay up to date on product knowledge and leverage the latest selling and positioning strategies. We asked our partners to participate in a pilot and provide their feedback in order to improve these offerings. We received excellent responses and are now working on the next release!  Congratulations ...

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