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Team: Technical Support
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Citrix Support Secrets: XenApp Migration Webinar Q&A
March 31, 2013 saw the End-of-Life of some versions of XenApp, so we held a special webinar to discuss how to migrate from version 4.5 and 5.0 on Windows Server 2003 to version 6.5 of XenApp. During the webinar a series of questions were asked, see the answers below. Q: Can we Migrate PS4.0 to XA6.5 ? In short no, there is no direct path to migrate from ...
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Have your say, what is your favorite Citrix Troubleshooting Tool?
I'm presenting a "Top 10 Troubleshooting Tools for your Citrix Environment" webinar at the end of April and would love your input. This webinar will provide an insight into the top 10 troubleshooting tools used by our Customers, Partners and Support engineers. These tools are crucial in helping you troubleshoot the root cause of issues in your Citrix environment. During this session you will learn: - Why troubleshooting ...
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Citrix Support Secrets: EdgeSight Webinar Q&A
Following on from our March 2013 Citrix Support Secrets webinar which covered Implementing and Troubleshooting EdgeSight, there was a series of questions asked during the session that we didn't get to answer. See the questions and answers below. BTW if you missed the webinar and would like to watch it on-demand, you can find it here. Q: Any tips or gotcha's when using agent on XenApp 6.5 ...
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Register Today! Citrix Support Secrets Webinar – Top 10 Troubleshooting Tools
Thanks to everyone who attended our Citrix Support Secrets March webinar covering Implementing and Troubleshooting EdgeSight. The on-demand recording is here. Each month we will pick a subject that is hot within the support dept, like a hot/common issue, new Citrix product or tools that make troubleshooting much easier. Previous Webinars available on-demand: Mar 2013 - Implementing and Troubleshooting EdgeSight Feb 2013 - Implementing and Troubleshooting Provisioning Services Jan 2013 - CloudGateway ...
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March Edition of XenDesktop Technical Newsletter Now Available
Using XenDesktop? Then you need to get the XenDesktop Technical Newsletter! The newsletter is comprised of the best technical resources from across Citrix Services: Consulting, Technical Support, Education, and Technical Readiness. In its third year the newsletter is designed to help customers run their XenDesktop optimally and get more out of their investment in Citrix desktop virtualization. And its FREE! I am pleased to announce that ...
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Last Chance to Register! Citrix Support Secrets Webinar March 21st
This is your LAST CHANCE to register for this months webinar in the popular Citrix Support Secrets series. The March webinar covers Implementing and Troubleshooting EdgeSight. The webinar will be delivered by one of Citrix Support's top EdgeSight SME's, so make sure to pop along for the best troubleshooting tips. The webinar takes place on Thursday, 21st March 2013 @ 10am EST/4pm CET. What you will learn: The agent-side architecture SQL objects ...
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Register Today! Citrix Support Secrets Webinar – XenApp Migration
XenApp 4.5 and 5.0 have had a good, long run – almost six years – but all good things come to an end. XenApp 4.5 and 5.0 end on March 31, 2013. As these versions ride off into the sunset this spring, you’ll probably want to move your organization and your apps forward, to XenApp 6.5. So we are running a webinar to walk you through the ...
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The Principles of Self-Support for your Citrix Environment
As we’ve said here before, virtualization and networking solutions are rarely ‘fire and forget’. They touch too many other parts of your IT infrastructure and everything changes all the time. So every one of our clients earmarks resources – whether time, money or both – for supporting their Citrix environment, keeping it trouble-free and solving any issues that pop up. Some of our customers sign up for ...
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Citrix Knowledge Center Top 10 – February 2013
Citrix Support is focused on ensuring Customer and Partner satisfaction with our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center. Find below the Citrix Knowledge Center Top 10 for February 2013. Top 10 Technical Articles Article Number Article Title CTX129229 Recommended Hotfixes for XenApp 6.0 and Later on Windows Server 2008 R2 CTX132875 Citrix Receiver Error 2320 CTX129082 Application Launch Fails ...
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Register Today! Citrix Support Secrets Webinar – EdgeSight Troubleshooting
Thanks to everyone who attended our Citrix Support Secrets February webinar covering Implementing and Troubleshooting Provisioning Services. The on-demand recording is here. Each month we will pick a subject that is hot within the support dept, like a hot/common issue, new Citrix product or tools that make troubleshooting much easier. Previous Webinars available on-demand: Feb 2013 - Implementing and Troubleshooting Provisioning Services Jan 2013 - CloudGateway 2.5 Technical Overview and Troubleshooting Dec 2012 ...