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Tag: troubleshooting_tool
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February Edition of XenDesktop Technical Newsletter Now Available
Using XenDesktop? Then you need to get the XenDesktop Technical Newsletter! The newsletter is comprised of the best technical resources from across Citrix Services: Consulting, Technical Support, Education, and Technical Readiness. In its third year the newsletter is designed to help customers run their XenDesktop optimally and get more out of their investment in Citrix desktop virtualization. And its FREE! I am pleased to announce that ...
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Утилита Citrix Scout – автоматизация сбора и анализа диагностической информации для XenDesktop 5.x и XenApp 6.x
Доброго времени суток, уважаемые читатели. Снова с вами российский голос технической поддержки Citrix. Утилита Citrix Scout появилась полтора года назад. Последняя версия утилиты и последние улучшения портала поддержки Citrix Auto Support побудили меня написать этот пост. Итак, какую информацию собирает данный инструмент: Аппаратное обеспечение Программное обеспечение Реестр Журналы событий А также, помимо специфической информации о сайте XD или ферме XA, подробнее здесь, утилита собирает: Информацию о версиях файлов ПО Citrix Журналы Citrix Profile Management Трассировка событий CDF ...
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January Edition of XenDesktop Technical Newsletter Now Available
Using XenDesktop? Then you need to get the XenDesktop Technical Newsletter! The newsletter is comprised of the best technical resources from across Citrix Services: Consulting, Technical Support, Education, and Technical Readiness. In its third year the newsletter is designed to help customers run their XenDesktop optimally and get more out of their investment in Citrix desktop virtualization. And its FREE! I am pleased to announce that ...
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XenDesktop WorkerDiag
I'd like to introduce a tool that I've been working on to complement the 'XenDesktop Site Checker'. As part of the escalation team, I often come across issues with desktops that can be difficult to track down and diagnose in larger environments. In an effort to help identify and troubleshoot desktops that are having issues, I came up with 'WorkerDiag'. WorkerDiag was conceived as a way to ...
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Come see TaaS @ Booth #50
This week at Synergy the Citrix Support team are here in force and you can't miss us. Why, because we are all wearing checkered shoes! Citrix TaaS is an intiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible. It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive ...
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Tools as a Service for XenDesktop Public Beta Now Available
I am pleased to announce the public beta release of Tools as a Service for XenDesktop from Citrix Support. Citrix TaaS is a new initiative from Citrix Support, focused on making the support of your Citrix environments as easy as possible. It features tools and online auto-analysis capabilities that will help customers collect environment information, analyze that information and receive tailored recommendations based on their Citrix ...
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Top 10 Support Tools 2011
Citrix Support is focused on ensuring Customer and Partner satisfaction with our products. One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center. Throughout 2011 I have been providing monthly blogs detailing the top support tools, below you can find the overall top support tools for the year. Top 10 Support Tools Article Number Article Title CTX122536 Citrix Quick Launch CTX106226 Repair ...
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May Edition of XenDesktop Technical Newsletter Now Available
Following on from my blog post last month discussing the April edition of the FREE XenDesktop monthly technical newsletter I am pleased to announce that the May edition of the newsletter is now available. Check out the archive page, where you can access both the current and past issues, as well as subscribe to the FREE monthly newsletter. The May edition of the newsletter is packed with ...
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April Edition of XenDesktop Technical Newsletter Now Available
Following on from my blog post last month discussing the March edition of the FREE XenDesktop monthly technical newsletter I am pleased to announce that the April edition of the newsletter is now available. Check out the archive page, where you can access both the current and past issues, as well as subscribe to the FREE monthly newsletter. The April edition of the newsletter is packed with ...