Tag: troubleshooting

  1. Citrix Director 7.6 Deep-Dive Part 4: Troubleshooting Machines

    Overview Machine Details is a new addition to Citrix Director in XenDesktop 7.6 which enables the IT administrators to get more insight about the machines in use. The Machine Details view consists of machine utilization, infrastructure details, number of sessions and hotfix details. With this new addition, the administrators can view machine level details on the Director console itself. After logging into Director, the user can now ...

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  2. New Way of Selecting Sessions for Troubleshooting

    Consider the case where an administrator wants to select a user session and troubleshoot the session from the help desk page.  Prior to now, when an administrator came to the help desk page,  the default session was already selected.  So, in cases where a user needed  to search  through multiple sessions, it required the user to go back again and select the correct session.  To ...

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  3. An innovative and holistic approach to load testing VDI environments

    Please enjoy this guest blog post written by Iain McLeod of  Scapa Technologies Over the past number of years the tendency when benchmarking Thin Client or VDI environments, such as Citrix XenApp or XenDesktop, has been to use a scoring method where one system is compared against another, and a higher or lower score indicates which system is performing “better”. Within complex environments, such as VDIs, ...

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  4. Highlights of Support Articles – August 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for August 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX200179   How to Install XenDesktop on CloudPlatform - Lab Guide CTX200169 How To Create EdgeSight Report Subscription CTX137401 Configuring a VDI-in-a-Box Grid Running ...

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  5. Giving your customer more by using Citrix Insight Services (TaaS)

    Giving your customer more by using Citrix Insight Services (TaaS)

    What was once a tool for only Citrix Technical Support is now available to partners, customers and anyone using Citrix products. All you need to use Citrix Insight Services (TaaS) is a My Citrix login and data to analyze. Getting the data to upload is really simple: XenApp 7.5, XenDektop 7.5, NetScaler, and XenServer have the components to create the data bundle and upload it, and ...

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  6. Highlight of Support Articles – July 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for July 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX129229   Recommended Hotfixes for XenApp 6.x on Windows Server 2008 R2 CTX200157 How to Configure Citrix Receiver Pass-Through Authentication for SF ...

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  7. Highlighted Support Articles – June 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for June 2014 .     Highlighted Desktop Virtualization Articles CTX132102   Troubleshooting Process for Printing Issues with Auto-creation CTX131481 Recommended Install Order for Preparing Target Device CTX127239 How to Enable Special Pool Tagging for a Driver CTX117805 How ...

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  8. Highlighted Support Articles – May 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for May 2014 .     Highlighted Desktop and Apps Articles CTX200041   FAQ: AppDNA 7.5 CTX133877 Timeout Error 4002 in PVS Console after Clicking "Show Connected Devices" CTX131448 XenDesktop 5 VDAs Shut Down Very Quickly CTX140436 Citrix Director ...

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  9. LAST CHANCE TO REGISTER: Maintaining and Troubleshooting your XenDesktop 7.5 Environment

    This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The last phase of webinars in the series focuses on troubleshooting, with these last remaining sessions covering Maintaining and Troubleshooting your XenDesktop 7.5 Environment. This session will step through the most common issues you can experience ...

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  10. LAST CHANCE TO REGISTER: Maintaining and Troubleshooting your XenApp 7.5 Environment

    This 3-part webinar series brought to you by Citrix Services will show you how to achieve implementation success with XA/XD 7.5, whether you are new to Citrix or a long-time Citrix admin. The last phase of webinars in the series focuses on troubleshooting. The first troubleshooting session covers Maintaining and Troubleshooting your XenApp 7.5 Environment. This session will step through the most common issues you can experience with ...

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