Tag: troubleshooting

  1. Register Now for the Best Hands-On Training Experience at Synergy

    Ready to learn?  One of the most popular attractions at Citrix Synergy is the excellent learning opportunity.  Instructor-led Learning Labs provide an in-depth technical learning experience in a small group setting.  Our experts, from around the world, include Engineers, Consultants, Support Readiness Specialist and Technical Specialist!   This year, our Instructor-led Learning Labs, now a pre-event workshop, will take place on Sunday, May 10 and ...

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  2. Citrix UPS Components Download Locations

    thumbhappyny2015

          Hello and a Happy New Year 2015,   First, a BIG thank you to all my followers and Citrix Customers from whom I received numerous congratulations and kind words on my recent move to the Support Readiness team. While I am now a Support Readiness Specialist working primarily with Citrix Cloud products, I will continue to be an active printing SME at Citrix and can still be ...

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  3. Highlights of Support Articles – November 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for November 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX200283   XenApp 6.5 Migration Visual C++ 2005 Installation Error 1935 CTX200272 Using Non-Alphanumeric Characters in VMware Datacenter Name causes MCS to ...

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  4. Improved Diagnostic and Support is now available in the Receiver for Mac 11.9

    Receiver for Mac Logging

    It's here! The long-awaited Receiver for Mac 11.9 has been released. Along with full support for OSX 10.10 (Yosemite), a simplified Desktop Viewer and a nice redesign of the multiple monitor support, I am most excited about the improved diagnostic logging and support.     Previously, to enable logging in the Receiver for Mac, the user had to run complex commands at the Terminal window on the Mac. With ...

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  5. Highlight of Support Articles – October 2014

    Highlight Articles

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for October 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX116356   How to Enable NIC Teaming on a Provisioning Server Target Device CTX131611 Known Hardware Related Provisioning Services Issues CTX124956 Difference with USB ...

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  6. Webinar: Citrix Group Policy Troubleshooting for XenApp and XenDesktop

    The November edition of the Services webinar series covers Citrix Group Policy Troubleshooting for XenApp and XenDesktop Understanding the Citrix Group Policy architecture and how to troubleshoot is key to ensuring a stable environment. This session will provide an overview of the Citrix Group Policy architecture and troubleshooting tool and steps that can be leveraged in both XenApp and XenDesktop environments. What You Will Learn General components and architecture ...

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  7. New Way of Selecting Sessions for Troubleshooting

    Consider the case where an administrator wants to select a user session and troubleshoot the session from the help desk page.  Prior to now, when an administrator came to the help desk page,  the default session was already selected.  So, in cases where a user needed  to search  through multiple sessions, it required the user to go back again and select the correct session.  To ...

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  8. An innovative and holistic approach to load testing VDI environments

    Please enjoy this guest blog post written by Iain McLeod of  Scapa Technologies Over the past number of years the tendency when benchmarking Thin Client or VDI environments, such as Citrix XenApp or XenDesktop, has been to use a scoring method where one system is compared against another, and a higher or lower score indicates which system is performing “better”. Within complex environments, such as VDIs, ...

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  9. Highlights of Support Articles – August 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for August 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX200179   How to Install XenDesktop on CloudPlatform - Lab Guide CTX200169 How To Create EdgeSight Report Subscription CTX137401 Configuring a VDI-in-a-Box Grid Running ...

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  10. Giving your customer more by using Citrix Insight Services (TaaS)

    Giving your customer more by using Citrix Insight Services (TaaS)

    What was once a tool for only Citrix Technical Support is now available to partners, customers and anyone using Citrix products. All you need to use Citrix Insight Services (TaaS) is a My Citrix login and data to analyze. Getting the data to upload is really simple: XenApp 7.5, XenDektop 7.5, NetScaler, and XenServer have the components to create the data bundle and upload it, and ...

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