Tag: troubleshooting

  1. Got Framehawk? We’ve Got Remote Access Tips and Tricks!

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    Our first release of Framehawk has been getting a lot of positive feedback in the forums. This month, support was extended to remote mobile users with the release of NetScaler Gateway 11.0.62, and the new 6.0 release of Citrix Receiver for iOS added Framehawk support. Check out the latest Framehawk administrator guide for updated instructions. Framehawk uses UDP for executing much of its magic, which works a ...

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  2. Top 12 Reasons to Visit Ask the Experts @ Synergy

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    Back by popular demand--bigger, better and newly designed--Ask the Experts is lining up to provide the best technical advice! Visit the Ask the Experts Bar in the Citrix Booth Experience at Citrix Synergy to speak with Citrix experts! Our experts this year are from around the world and include Engineers, Consultants, Support Readiness Specialists and Technical Specialists! Whether your questions are about the latest product enhancements, troubleshooting or ...

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  3. ShareFile Troubleshooting – LogFiles

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    Jeder ITler liebt es: Troubleshooting - vor allem wenn man nicht weiß wo man anfangen soll Ich möchte hier eine Übersicht der Verfügbaren LogFiles des Storage Zone Controllers sowie den Client Tools (Windows Sync, Mac Sync und Outlook PlugIn) geben. Storage Zone Controller Das Troubleshooting eines Storage Zone Controllers beginnt mit dem Aufruf der Konfigurationsseite des Storage Zone Controller. Dort findet man in der Menüleiste einen Reiter „Monitoring“.   Falls dort ein Eintrag auf rot ...

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  4. Register Now for the Best Hands-On Training Experience at Synergy

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    Ready to learn?  One of the most popular attractions at Citrix Synergy is the excellent learning opportunity.  Instructor-led Learning Labs provide an in-depth technical learning experience in a small group setting.  Our experts, from around the world, include Engineers, Consultants, Support Readiness Specialist and Technical Specialist!   This year, our Instructor-led Learning Labs, now a pre-event workshop, will take place on Sunday, May 10 and ...

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  5. Mobility Experts: WorxMail Troubleshooting – Lessons Learned from the Field

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    In this blog, we are going to cover three WorxMail issues caused by the configuration issues related to Lotus Traveler, Exchange Server and Mailbox related configurations on AD User accounts which causes WorxMail sync to fail. While there could be many possible causes for these issues but in this blog, we are covering only few possible cases which can result into WorxMail sync issues. Problem 1: WorxMail ...

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  6. Citrix UPS Components Download Locations

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          Hello and a Happy New Year 2015,   First, a BIG thank you to all my followers and Citrix Customers from whom I received numerous congratulations and kind words on my recent move to the Support Readiness team. While I am now a Support Readiness Specialist working primarily with Citrix Cloud products, I will continue to be an active printing SME at Citrix and can still be ...

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  7. Highlights of Support Articles – November 2014

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for November 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX200283   XenApp 6.5 Migration Visual C++ 2005 Installation Error 1935 CTX200272 Using Non-Alphanumeric Characters in VMware Datacenter Name causes MCS to ...

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  8. Improved Diagnostic and Support is now available in the Receiver for Mac 11.9

    Receiver for Mac Logging

    It's here! The long-awaited Receiver for Mac 11.9 has been released. Along with full support for OSX 10.10 (Yosemite), a simplified Desktop Viewer and a nice redesign of the multiple monitor support, I am most excited about the improved diagnostic logging and support.     Previously, to enable logging in the Receiver for Mac, the user had to run complex commands at the Terminal window on the Mac. With ...

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  9. Highlight of Support Articles – October 2014

    Highlight Articles

    Citrix Support is committed to providing updated and accurate information to our consumers. We are focused on ensuring there is relevant content to assist you in managing your environment. Find below the Citrix Knowledge Center Highlighted Articles for October 2014 .     Highlighted Apps, Desktops, and Client Virtualization Articles CTX116356   How to Enable NIC Teaming on a Provisioning Server Target Device CTX131611 Known Hardware Related Provisioning Services Issues CTX124956 Difference with USB ...

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  10. Webinar: Citrix Group Policy Troubleshooting for XenApp and XenDesktop

    The November edition of the Services webinar series covers Citrix Group Policy Troubleshooting for XenApp and XenDesktop Understanding the Citrix Group Policy architecture and how to troubleshoot is key to ensuring a stable environment. This session will provide an overview of the Citrix Group Policy architecture and troubleshooting tool and steps that can be leveraged in both XenApp and XenDesktop environments. What You Will Learn General components and architecture ...

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