Allen Furmanski

  1. CloudPlatform Is Now Onboard With Citrix Insight Services!


    We recently introduced support for CloudPlatform diagnostic bundles in Citrix Insight Services (  These are ZIP files generated within the product using the Cloud Bugtool utility.   /* */ CitrixTV Video: How to Collect CloudPlatform Data and Analyze it with Citrix Insight Services Here are some sample screenshots of a CloudPlatform bundle analysis   (Diagnostic plug-in firing to alert the admin of an issue that was found)    (Host Information Content Plug-in)   (Environment ...

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  2. Protect Your NetScaler From Disaster With Call Home!


        NetScaler is an incredibly versatile networking appliance. The amount of features it contains combined with the speed and reliability it provides while performing tasks is truly incredible. Thousands of companies around the world depend on NetScaler every day for delivery of business-critical workloads. However, as with any technology, problems can and do occur. Appliances can exhibit disruptions for a variety of reasons including both software and hardware ...

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  3. Attention partners! Learn how to empower your customers for success with Citrix Insight Services at Summit 2015!


    The Citrix Summit 2015 Partner Event is fast approaching. If you’re a Citrix Partner and have already registered for the event, great – we’ll see you there! If you’re a Citrix Partner and haven’t already registered, I would strongly encourage you to do so by visiting Citrix Summit provides attendees with opportunities to immerse themselves in the latest technologies and partner programs while networking with ...

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  4. CloudBridge is now onboard with Citrix Insight Services!

    CloudBridge Logo

      We recently introduced support for CloudBridge “show techsupport” bundles in Citrix Insight Services (  This applies to both physical and virtual VPX appliances that are at firmware version 7.2.3 or higher. CitrixTV Video: How to Collect CloudBridge Data and Analyze it with Citrix Insight Services   Here are some sample screenshots of a CloudBridge bundle analysis:       (Diagnostic plug-in firing to alert the admin of an issue that was found)     (Appliance Overview ...

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  5. CloudPortal Business Manager is now onboard with Citrix Insight Services!

    CPBM Name Square

    I’m pleased to announce that Citrix Insight Services ( now supports the detection and analysis of diagnostic bundles from CloudPortal Business Manager.  CPBM is a unified cloud services delivery and business management platform that enables cloud services automation for provisioning, billing, metering and user management.  It’s a key component that enables organizations to deliver IT as a true self-service offering. If you are running CPBM 2.3.0 ...

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  6. Citrix Insight Services – Where are we today?

          Citrix Insight Services ( has been around for over three years now. In that time, we’ve collected and analyzed a vast amount of data in order to provide customers with product insights, best practices, fixes for known issues and much more. I wanted to take a moment to quantify just how much we’ve accomplished by sharing some metrics. 500GB of data uploaded per week on average Thousands ...

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  7. Citrix Predictive Support is now Citrix Insight Services!

    Hello Citrix Community! Many of you know me as the readiness specialist who has worked on various trainings, videos and webinars around Citrix virtualization solutions. I recently accepted the position of Product Manager with the Product Insights and Analytics Team here at Citrix. I am thrilled to be a part of this team and look forward to continued interaction with everyone in various capacities. For my ...

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  8. Q and A on Implementing XenApp and XenDesktop 7.5

    Hi all, I recently delivered several webinars on implementing XenApp and XenDesktop 7.5.  If you were unable to attend, the webinars have been recorded and posted to CitrixTV:   Jump Start your XenApp 7.5 Deployment - Jump Start your XenDesktop 7.5 Deployment -   Throughout these webinars I received some great questions and wanted to thank all of you out in the Citrix Community for submitting them.  As promised, I have ...

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  9. Learn How to Mobilize Your Windows Apps with Hands-on Training at Synergy 2014!

    Mobile SDK for Windows Apps

    Mobility is undoubtedly a top priority for companies of all sizes. The benefits are numerous including increased flexibility and productivity. Achieving a mobile workforce means that you need applications that are also mobile. On one hand, you have native mobile apps that are developed specifically for certain platforms (such as iOS and Android). These kinds of apps provide native experiences and can be controlled with ...

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  10. XenDesktop 7.1 on Hyper-V Pilot Guide!

    You’ve heard of XenDesktop 7.1, experienced a demo and worked through the Reviewer’s Guide. Now where do you turn when you’re ready for a PoC, pilot and preparations for a full-scale rollout? Here on the Citrix Readiness and Enablement Team, we’re always looking for ways to empower our customers to be successful on their projects. To this end, we’ve taken one of ...

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