Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.
Find below the Citrix Knowledge Center Top 10 for April 2012.
Top 10 Technical Articles
| Article Number | Article Title |
|---|---|
| CTX106192 | Access Gateway Software Updates |
| CTX129229 | Recommended Citrix and Microsoft Hotfixes for XenApp 6 and Windows Server 2008 R2 |
| CTX101644 | Seamless Configuration Settings |
| CTX238200 | Troubleshooting Client Drive Mapping |
| CTX124164 | Issues Fixed in XenApp, XenDesktop, and Component Technologies |
| CTX368624 | Troubleshooting Citrix Pass-through Authentication (Single Sign-On) |
| CTX711855 | Common SSL Error Messages, and Respective Cause and Resolution |
| CTX129082 | Application Launch Fails with Web Interface using Internet Explorer 9 |
| CTX101810 | Communication Ports Used By Citrix Technologies |
| CTX106531 | Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error |
Top 10 Whitepapers
| Article Number | Article Title |
|---|---|
| CTX122203 | Technical Guide to Upgrading/Migrating to XenApp 5 Feature Pack 2 |
| CTX131577 | XenApp 6.x Desktop Virtualization – Optimization Guide |
| CTX132799 | XenDesktop and XenApp Best Practices |
| CTX110351 | User Profile Best Practices for MetaFrame Presentation Server |
| CTX124087 | XenDesktop Modular Reference Architecture |
| CTX101739 | Microsoft SQL Server 2000 Data Store Replication |
| CTX129761 | XenApp Planning Guide – Virtualization Best Practices |
| CTX120760 | XenDesktop – Design Handbook |
| CTX131859 | Best Practices and Recommendations for Citrix Receiver 3 and HDX Technology with XenDesktop 5.5 |
| CTX119036 | User Profile Manager Deployment Best Practices |
Top 10 Hotfixes
| Article Number | Article Title |
|---|---|
| CTX130473 | Hotfix Rollup Pack 1 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2 |
| CTX126653 | Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support |
| CTX127824 | Access Gateway 5.0 – Maintenance Release 5.0.4 – Japanese |
| CTX127821 | Access Gateway 5.0 – Maintenance Release 5.0.4 – German |
| CTX116550 | Citrix Presentation Server Client 10.200 for Windows |
| CTX127822 | Access Gateway 5.0 – Maintenance Release 5.0.4 – French |
| CTX125156 | Access Gateway Enterprise Edition 9.2, Maintenance Build 53.2 |
| CTX127640 | Access Gateway 5.0 – Maintenance Release 5.0.3 |
| CTX118445 | Citrix XenApp Plug-in for Hosted Apps 11.0 and Streamed Apps 1.2 for Windows |
| CTX127823 | Access Gateway 5.0 – Maintenance Release 5.0.4 – Spanish |
Top 10 Presentations
| Article Number | Article Title |
|---|---|
| CTX111560 | Health Checks for Citrix Services Using Advanced Monitors |
| CTX129669 | TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller and Troubleshooting Network Issues |
| CTX111920 | Selected Citrix Troubleshooting Tools |
| CTX126981 | XenApp and XenDesktop Authentication |
| CTX111093 | Troubleshooting Common Citrix Printing Issues |
| CTX121117 | Troubleshooting Tools and Methodology for Citrix XenApp 5 Environment |
| CTX126982 | Troubleshooting the XenDesktop Virtual Desktop Agent |
| CTX125180 | Troubleshooting XenDesktop, Provisioning Services & XenServer Integration |
| CTX125175 | TechEdge 2010 – Debugging a Citrix XenApp and XenDesktop Environment |
| CTX108313 | Introduction to Citrix MedEvac 1.0 |
Top 10 Tools
| Article Number | Article Title |
|---|---|
| CTX122536 | Citrix Quick Launch |
| CTX106226 | Repair Clipboard Chain 2.0.1 |
| CTX111961 | CDFControl |
| CTX113472 | Citrix ICA File Creator |
| CTX123278 | XDPing Tool |
| CTX116063 | XenAppPrep Integration Utility for XenApp and Provisioning Services |
| CTX109374 | StressPrinters 1.3.2 for 32-bit and 64-bit Platforms |
| CTX116474 | Print Detective |
| CTX107935 | MedEvac 2.5 |
| CTX122962 | Citrix Printing Tool |
David McGeough
Citrix Support on:
Twitter – @citrixsupport & @citrixreadiness
Facebook
LinkedIn
One Comment